Terms and Conditions

 
Quenets Pharmacy Boland (PTY) LTD t/a Quenets Foto

Detailed Description of Good and / or Services

Quenets Foto
is a business in the Photographic industry that markets Photographic euipment and accessories. Quenets Foto is primarily a Online shop but also see clients at their offices in Worcester.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within [#Delivery Days#] days and delivery confirmed by way of booking [#Number / Voucher / ID etc#].

Warrantees

All products are supplied by South African distributors and the products are covered by their warranties. Please refer to the manufactures warrantees included with your product. Quenets Foto do not import any Grey Products.

Return and Refunds Policy

The provision of goods and services by Quenets Foto is subject to availability.  In cases of unavailability, Quenets Foto will refund the client in full within 30 days.  Cancellation of orders by the client will attract a Fifteen percent (15%) administration fee.

Customer Privacy Policy

Quenets Foto
shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Quenets Foto bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Quenets Foto by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.vcs.co.za to view their security certificate and security policy. 

Customer Details Separate from Card Details

Customer details will be stored by Quenets Foto separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on VCS refer to www.vcs.co.za .

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

Quenets Foto
takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Quenets Foto chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, P.O. Box 75, Worcester, 6850.

Variation

Quenets Foto
may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Quenet’s Hunting & Fishing (Pty) Ltd based in South Africa trading as Quenets Foto and with registration number PTY LTD 1970/016240/07 represented by Anton Quenet.

Export Restriction

The offering on this website is available to South African and certain accredited country’s only.

Quenets Foto contact details:

Telephonic Support: +27(0) 23 347 0844
Email Support: anton@quenets.co.za
Physical address:
Quenet’s Arcade,
72 Hoog Street
Worcester,
Western Cape,
South Africa